SHIPPING POLICY

Order Processing

Orders are generally processed within one (1) to three (3) business days after successful payment verification.

During peak periods, product launches, promotional events, public holidays, or inventory audits, processing times may be extended.

Orders are only processed during normal business operating hours.

We currently provide delivery services throughout Malaysia.

Certain remote areas may experience extended delivery times or additional shipping charges due to courier limitations.

International shipping may be available for selected products subject to destination restrictions and logistics arrangements.

Shipping fees are calculated based on several factors including:

Applicable charges will be displayed during checkout before payment confirmation.

Estimated delivery timeframes include:

1–5 Business Days

3–10 Business Days

Delivery times vary depending on destination country and customs procedures.

Delivery estimates are provided for reference only and are not guaranteed.

Where available, shipment tracking information will be provided once an order has been dispatched.

Customers are responsible for monitoring shipment status and ensuring successful delivery arrangements.

Additional charges may apply where deliveries fail due to:

We shall not be liable for delays caused by events beyond our reasonable control, including:

Ownership and risk of loss transfer to the customer upon successful delivery by the courier service.